Apprentice Information Systems, Inc. ("AIS") respects the privacy of the individuals accessing the County Service application or website (the "Website") and recognizes the importance of protecting personal information. This Privacy and Security Policy describes AIS' practices with respect to the collection and use of personal information. If you have any questions regarding this Privacy and Security Policy, please contact AIS by email at firstname.lastname@example.org, or by telephone at (479) 631-8054. Please note that this Privacy and Security Policy is applicable only to AIS and the Website. The privacy policies of websites that are linked to the Website may vary and AIS assumes no responsibility for such policies.
Personal information, including names, addresses, phone numbers and email addresses, will be collected from the Users of the Website in several ways, each of which is intended to enhance the services provided by AIS to the Users of the Website. The type of information we gather online falls into three general categories, as described below.
a) General Tracking Information.
AIS keeps a record of User's online sessions, including the User's IP, computer, and network addresses, the date, time and duration of the visit, and the web pages and other objects the User requests from the AIS server.
b) Account Setup and Online Ordering Information.
As an initial matter, customers are required to provide personal information in connection with their application for an account with AIS. AIS also keeps a record of all transactions or purchases conducted through the Website. In order to complete such transactions, AIS requires each User to submit the Transactional and Billing Information indicated below. Alternatively, Users always have the option to call, fax or mail in the Transactional and Billing Information to conclude a purchase.
(i) Transactional Information.
The User's email address, name, billing address, shipping address, method of shipping, and purchase order number.
(ii) Billing Information.
AIS also collects the following method of payment information.
(1) If payment is made online by credit card, the User will be required to provide the type of card, the card number, the expiration date, and the credit card verification value (a set of numbers on the credit card used to prevent fraud); or
(2) If payment is made online using check processing, AIS will also require the User's checking account number, the routing number of the User's bank, and either the User's social security number or driver's license number (again to prevent fraud).
c) General Correspondance.
AIS also retains copies of all correspondence with its customers and other Users of the Website, including emails. Additionally, providers of third-party content available on the Website, such as the providers of research information, may collect information relating specifically to your use of that content.
In order to facilitate your use of the Website, AIS will assign your computer browser a random number that uniquely identifies it. This is accomplished by sending an element of data to your browser. This data is then stored on your system and is commonly referred to as a "cookie." Certain areas of the Website may require that you accept cookies if you wish to enter. Cookies are offered to our Users to enhance the convenience of the Service. For example, cookies store information such as user names and passwords and allow customers to avoid re-entering this information every time they access the Website. Cookies also allow AIS to track how individuals are using the Website as described in Section 1 above. The User also has the option of turning cookies off on his or her browser, in which case the User will still generally have access to the Website, but the Website web server will be unable to collect the information described above.4. Use of personal information.
AIS does not currently sell, lease, license or otherwise provide access to the personal information of its customers to third parties for profit. Currently, AIS only uses the personal information of its customers as follows:
a) AIS may share certain personal information with third-party agents or affiliated companies that assist AIS in providing services to its customers. For example, AIS may provide personal information to companies that provide billing or account statement services. All such third parties are required to sign nondisclosure and confidentiality agreements and to adhere to AIS' policies regarding use of its customers' personal information.
b) AIS may also aggregate the personal information of its customers and provide this information, in aggregate form only, to certain third parties. For example, AIS may provide aggregate information to a company that will assist AIS in developing new products or services to better meet the needs of its customer base. All such third parties are required to sign nondisclosure and confidentiality agreements and to adhere to AIS' policies regarding use of its customers' personal information.
c) AIS may use personal information in order to notify you of certain promotions and special offers. Your participation in any particular promotion or offer is at your option, and you have the right to opt out of all such promotions and offers by contacting AIS' Customer Service Department by e-mail at info@ApprenticeIS.com or by telephone at (479) 631-8054.
d) AIS may, from time to time, solict User feedback in the form of online or email surveys or questionaires. Such surveys or questionaires will be subject to the terms of the ApprenticeIS.com Website Agreement and Privacy and Security Policy. Any participation in such surveys or questionaires by the User will be completely voluntary. However, should a User post any message on the Website, either as part of a survey or questionaire or as unsolicited comments, ideas, concepts, suggestions, or complaints, that information will become the property of AIS. The act of providing such information constitutes an assignment to AIS of all worldwide right, title and interest, including copyright, patent, and other intellectual property rights, in and to the material and information which the User provides to AIS. AIS will be under no obligation whatsoever to use, respond to or pay any compensation with respect to any idea, concept, submission or suggestion provided by the User and may remove or delete any such idea, concept, suggestion or submission at any time in AIS' sole discretion. By providing any comment, suggestion, idea, concept or other submission, User assigns to AIS the right to make, use, copy, reproduce, modify, prepare derivative works from, incorporate it in other works, transfer, display, distribute, perform, publish, print, upload, post, transmit, license, sell, offer for sale, or import the same worldwide in any form, media or technology now known or later developed. To the extent such assigment is not effective for whatever reason, then the User hereby grants to AIS a royalty-free, paid-up, irrevocable, non-exclusive right and license to make, use, copy, reproduce, modify, prepare derivative works from, incorporate it in other works, transfer, display, distribute, perform, publish, print, upload, post, transmit, license, sell, offer for sale, or import the same worldwide in any form, media or technology now known or later developed.
e) AIS also reserves the right to disclose personal information if AIS determines in good faith that such disclosure is required by law, by court order, or a regulatory enforcement agency, or if such disclosure is necessary to perform credit checks for a transaction initiated by the User, to collect debts owed to AIS by User, to report debts owed to AIS by User to a credit reporting agency, or to otherwise protect the rights or property of AIS.
You may review, correct, amend and/or ask questions about your personal identifying information by contacting AIS' Customer Service Department by e-mail at info@ApprenticeIS.com or by telephone at (479) 631-8054. Each customer is responsible for ensuring that his or her personal information is accurate and complete.6. Consent and Opt Out.
This Privacy Statement reflects AIS' current policies and procedures with regard to the collection and use of personal information. AIS reserves the right to amend these policies from time to time. In the event of any such amendment, a revised Privacy Statement will be posted on the Website. As such, you should review the Privacy Statement whenever you access the Website to remain informed of any changes. By opening your account with AIS or by using or accessing the Website, you consent to the collection and use of your personal information by AIS.
b) Opt Out.
If you do not want your personal information collected and used as indicated in the Privacy and Security Policy, as it currently exists or as it may be amended in the future, you may terminate your account. AIS will thereafter delete your personal information. However, please be advised that AIS will retain all Transaction and Billing Information collected prior to the termination of your account for internal use (accounting, taxes, etc.).
AIS does not intend to collect personal information (e.g., name, address, telephone number, email address, etc.) from children under the age of 13 through the Website. If you become aware that a child under the age of 13 has provided information in the past or provides information on the Website in violation of this Privacy and Security Policy, please contact AIS' Customer Service Department by e-mail at info@ApprenticeIS.com or by telephone at (479) 631-8054 so that the information can be deleted from our records.8. Security Policy.
a) Sales and payment information collected by the Website employs Secure Sockets Layer ("SSL") encryption technology. SSL is a secure and encrypted method of communication between the User's browser software and AIS' web server. When you place an order with us, the information is sent to us via an encrypted SSL connection.
b) AIS may provide links to third-party websites as an added convenience to the User. Any link to a third-party website does not imply or convey endorsement of the third-part company or organization, its website, or its products or services. AIS is not responsible for the privacy, terms or use, or other policies of third-party websites.
c) AIS is committed to providing a secure site where Users can obtain information and order products without undue concern about safety. Any information collected by AIS is protected using using the methods described above. However, no data transmission over the Internet or any wireless network can be guaranteed to be absolutely secure. Therefore, AIS does not warrant or ensure the security of any information sent to us online.